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Popular questions
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Q → Is Panda Desktop 10.0 the same as Panda-Qt? No. Panda Desktop 10.0 is a new generation of the PandaVPN app for macOS, with a redesigned interface and connection experience.Q → Can Panda Desktop and Panda-Qt be installed at the same time? Yes. Both apps may remain installed during the transition, but only one PandaVPN client should be connected at a time.Q → Can I use Panda Desktop and Panda CLI together? Yes. Panda Desktop and Panda CLI share the same PandaVPN connection state.Q → Why does Panda Desktop request administrator permission? macOS requires administrator approval to install and manage the PandaVPN network service.Q → Do I need to uninstall Panda-Qt first? No. Panda-Qt may remain installed. Disconnect Panda-Qt before connecting with Panda Desktop.Q → Why can’t PandaVPN connect? Fix connection failures by checking your network, switching servers, restarting PandaVPN, or trying another protocol.
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Download PandaVPN
Install the official app for your device and avoid unofficial download channels. 01→ Set up your first connection
Sign in, choose your first server, connect, and confirm your VPN protection status. 02→ Check privacy & safety basics
Learn about official channels, VPN permissions, account safety, DNS behavior, and safe app usage. 03Browse by topic
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Getting Started
Start here if you are new to PandaVPN. Find help for installation, sign in, first connection, server choice, Smart Mode, and basic troubleshooting.→ Account & Billing FAQs
Find answers about accounts, payment, refunds, subscriptions, auto-renewal, device limits, and account deletion.→ Privacy & Security
Learn how PandaVPN handles safe downloads, VPN permissions, DNS behavior, AdBlocker, account safety, and privacy-related settings.→ Connection FAQs
Fix unable-to-connect issues, blocked websites, unchanged IP, DNS problems, protocol switching, server choice, and unstable networks.→ Streaming FAQs
Troubleshoot region errors, slow video, Netflix, Disney+, YouTube, cached location, and server selection for streaming apps.→ Product & App Behavior
Understand Smart Mode, routing modes, app behavior, server list behavior, AdBlocker behavior, and platform-specific feature differences.Find help for your device
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